Lineup Booking Solutions Terms of Service

A. INTRODUCTION

This Agreement governs your use of Lineup Booking, Inc. d/b/a Lineup Booking Solutions’ services ("Services"), through which you can create, manage, and book appointments between venues and artists ("Content"). By creating an account for use of the Services, you agree to these terms. Our Services are available in your country or territory of residence ("Home Country"). To use our Services, you need compatible hardware, software (latest version recommended and sometimes required), and Internet access (fees may apply). Our Services’ performance may be affected by these factors.

B. PAYMENTS, TAXES, AND REFUNDS

You can acquire Content on our Services for free or for a charge, either of which is referred to as a "Transaction." Each Transaction is an electronic contract between you and Lineup Booking Solutions, and/or you and the entity providing the Content on our Services. We will charge your selected payment method for any paid Transactions, including any applicable taxes. Payments will be issued within 10 business days following the manual initiation of payment by the venue. Content prices may change at any time. If a refund is requested, an investigation process will commence. If we expect to provide a refund, release of any payout may be delayed until a decision is made. You agree to cooperate with and assist us in good faith, and to provide us with such information and take such actions as may be reasonably requested by us with respect to any investigation undertaken. From time to time, we may suspend or cancel payment or refuse a refund request if we find evidence of fraud, abuse, or unlawful or other manipulative behavior.

C. ACCOUNT

Using our Services and accessing your Content may require an account with Lineup Booking Solutions. Your account is valuable, and you are responsible for maintaining its confidentiality and security. Lineup Booking Solutions is not responsible for any losses arising from the unauthorized use of your account. Please contact Lineup Booking Solutions if you suspect that your account has been compromised. You must be age eighteen (18) or older to create an account and use our Services.

D. PRIVACY

Your use of our Services is subject to Lineup Booking Solutions' Privacy Policy, which is available here.

E. SERVICES AND CONTENT USAGE RULES

Your use of the Services and Content must follow the rules set forth in this section ("Usage Rules"). Any other use of the Services and Content is a material breach of this Agreement. Lineup Booking Solutions may monitor your use of the Services and Content to ensure that you are following these Usage Rules.

  • You may use the Services and Content only for personal, non-commercial purposes (except as otherwise specified by Lineup Booking Solutions).

  • Lineup Booking Solutions' delivery of Services or Content does not transfer any commercial or promotional use rights to you and does not constitute a grant or waiver of any rights of the copyright owners.

  • You may not use any software, device, automated process, or any similar or equivalent manual process to scrape, copy, or perform measurement, analysis, or monitoring of, any portion of the Content or Services.

  • You may not use our Services to violate any local, state, national, or international law.

  • You may not use our Services to transmit any harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable material.

  • You may not use our Services to transmit any material that infringes on the intellectual property rights of others.

  • You may not engage in any activity that could damage, disable, or impair the Service or interfere with any other party’s use of the Service.

  • It is your responsibility not to lose, destroy, or damage Content once downloaded. We encourage you to back up your Content regularly.

  • You may not tamper with or circumvent any security technology included with the Services or Content.

  • You may access our Services only using Lineup Booking Solutions' software, and may not modify or use modified versions of such software.

F. USER-GENERATED CONTENT

You are solely responsible for the content you submit to the Services, including text, images, videos, and other materials ("User-Generated Content"). By submitting User-Generated Content, you grant Lineup Booking Solutions a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, and display your content in connection with the Services and Lineup Booking Solutions' business, including for promoting and redistributing part or all of the Services (and derivative works thereof) in any media formats and through any media channels.

G. BOOKINGS AND LIABILITY

Lineup Booking Solutions provides a platform for venues and artists to book performances with each other. Lineup Booking Solutions acts solely as a facilitator, and all agreements regarding the terms of performances are made directly between the venue and the artist. Stripe is the payment processing platform used for all transactions. Lineup Booking Solutions does not guarantee, warrant, or take responsibility for the performance of services by either party. Any disputes or claims arising from such agreements are solely between the venue and the artist, and Lineup Booking Solutions will not be held liable for any issues, including but not limited to cancellations, performance disputes, personal injuries, property damage, loss of reputation, or financial losses.

H. BOOKING AND TRANSACTION FEES

Lineup Booking Solutions charges a 10% booking fee to all artists. We accept credit cards, debit cards, and ACH payments as payment methods for venues.

  • A 3.5% service fee applies to all credit and debit card transactions made by venues.

  • A 1.5% service fee (capped at $10) applies to all ACH transactions made by venues.

All payments are processed through Stripe, our designated payment processor. Transactions between venues and artists, including any modifications or disputes, are governed by the agreements between those parties. Lineup Booking Solutions is not responsible for ensuring timely payments or resolving disputes, except as required to facilitate transactions through the platform. We reserve the right to modify our fee structure at any time, with changes communicated via email and applicable to future transactions or bookings.

I. INTELLECTUAL PROPERTY

Venues are responsible for manually initiating payments to artists by clicking the designated payment button on the event details page. Failure to execute payments within a reasonable timeframe may result in account suspension or termination at the discretion of Lineup Booking Solutions. Venues are expected to fulfill their payment obligations promptly to maintain platform integrity. Lineup Booking Solutions reserves the right to take appropriate action against accounts that repeatedly delay or fail to process payments.

J. TERMINATION AND SUSPENSION OF SERVICES

To receive payment for a completed event, artists must add and verify a valid bank account as an External Account. If an artist fails to provide and verify bank account details, the payment will remain in our payment processor and will not be issued until the required banking information is completed. Lineup Booking Solutions is not responsible for delays in payment due to missing or incomplete payment details. Funds will be held securely until the artist updates their account, at which point payment will be processed according to our standard payout timeline.

K. INDEMNIFICATION

Artists acknowledge and agree that their relationship with Lineup Booking Solutions is that of an independent contractor. Lineup Booking Solutions provides a platform for venues and artists to book performances with each other. All agreements regarding performances, including but not limited to scheduling, compensation, and any other terms, are solely between the venue and the artist.

L. SEVERABILITY

Lineup Booking Solutions will provide necessary tax documentation to artists as required by law. The event details page serves as an invoice for record-keeping. If specific information, such as EIN or representative details, is required, users may request such modifications. Lineup Booking Solutions adheres to Stripe's guidelines and legal requirements regarding tax compliance. All necessary tax documents will be sent electronically and stored within our (Lineup Booking Solutions’) system for the necessary time period required by law, and as such users may request a copy of tax documents at any time, and Lineup reserves the right to charge additional fees for copies of these documents.

M. LIMITATION OF LIABILITY

All content and materials available on the Services, including but not limited to text, graphics, website name, code, images, logos, trademarks, trade dress, and service marks ("IP"), are the intellectual property of Lineup Booking Solutions and are protected by applicable copyright and trademark law. Users may refer to Lineup Booking Solutions' trademarks and service marks solely for the purpose of identifying the Company and its services. Any use must be accurate and consistent with the Company's branding guidelines. Except as expressly permitted herein or otherwise authorized by the Company in writing, users shall not use, reproduce, distribute, or display any Company trademarks or copyrights without prior written permission. The Company reserves the right to take appropriate legal action against any unauthorized use or infringement of its trademarks, service marks, or copyrights. Users agree to cooperate fully with the Company in protecting its intellectual property rights.

N. GOVERNING LAW AND DISPUTE RESOLUTION

If you fail, or Lineup Booking Solutions suspects that you have failed, to comply with any of the provisions of this Agreement, Lineup Booking Solutions may, without notice to you, terminate this Agreement and/or your account. Lineup Booking Solutions further reserves the right to modify, suspend, or discontinue the Services (or any part or Content thereof) at any time with or without notice to you, and Lineup Booking Solutions will not be liable to you or to any third party should it exercise such rights.

O. CLASS ACTION WAIVER

You agree to indemnify and hold Lineup Booking Solutions harmless from any demands, loss, liability, claims, or expenses (including attorneys’ fees), made against them by any third party due to or arising out of or in connection with your use of the Services.

P. CHANGES TO TERMS

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be deemed modified to the extent necessary to make it valid and enforceable.

Q. MISCELLANEOUS

To the maximum extent permitted by applicable law, in no event shall Lineup Booking Solutions, its affiliates, directors, employees, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not Lineup Booking Solutions has been informed of the possibility of such damage.

R. CONTACT

This Agreement and any action related thereto will be governed by the laws of the state of Arkansas, without regard to its conflict of laws provisions. Any dispute arising from or relating to the subject matter of this Agreement shall be finally settled by arbitration in Bentonville, Arkansas, in accordance with the rules of the American Arbitration Association then in effect.


S. CLASS ACTION WAIVER

You agree that any arbitration shall be conducted in your individual capacity only and not as a class action or other representative action. You expressly waive your right to file a class action or seek relief on a class basis.

T. CHANGES TO TERMS

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least [30] days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

U. MISCELLANEOUS

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Lineup Booking Solutions regarding the use of the Service and supersede all prior agreements and understandings, whether written or oral, relating to such subject matter.

By signing up for and using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

V. CONTACT

If you have any questions on our Privacy Policy and practices, you can contact us via email at contact@lineupbooking.com or at:

Lineup Booking Solutions

2511 SE J St. 

Ste 9-216

Bentonville, AR 72712